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r3v.com

e-fucking-nun-dammit-ciate

r3v

Oh. My. God.

Ok, so, granted... I mumble occasionally. Other than that, I have a purty good vocabulary and set of grammar skills to access when I need them. That said, I have sought employment OUTSIDE the telephone based customer service industry thus sparing frustrated customers from increased undue anxiety due to my oft poor elocution.

Anyhow, you'd think good verbal skills would be high on a hiring manager's list of requirements for the job of phone tech support.

News flash: You'd be fucking wrong because apparently it ain't so.

I just got off the phone with Verizon Online phone support. (I came home today to non-functioning DSL. It's been that way all night. Good chance this is being posted from work the next morning. I wrote it at 23:12 and saved it to my iPod. Let's here it for kick ass MP3 players that double as portable drives.) I had the most ineloquent phone operator ever. No, seriously... I mean ever. Besides mumbling, the guy couldn't even pronounce all the words his screen was telling him to say.

Yeah. You know... that kind of thing just causes my confidence in the service to fucking SOAR by the way.

The guy told me they were experiencing some "issues" in my area, but that I might try connecting without my DSL modem anyways to see if that worked.

Um, no.. I didn't mistype. He told me that I might try connection WITHOUT my DSL modem.

I dunno what the fuck he had in mind, but were I a little more patient and in need of entertainment I might have asked him what the fuck he meant. Instead, I took the "issues in [my] area" to mean I should give up and try again in the morning.

When he asked if I had any more questions that he might be able to answer I nearly choked on my wine.

/sigh

PS: Fire in the disco! Fire in the disco! Fire in the... taco bell!